FAQ
Frequently Asked Questions
Clear answers about insurance claims, bad faith, personal injury matters, and working with Attorney George Ketry.
Ketry Law focuses on insurance claims and personal injury matters. Its insurance practice includes property damage claims, hurricane and storm losses, fire and water damage, commercial property damage, business interruption, Additional Living Expenses (ALE), personal property losses, and insurance bad faith. The firm represents clients throughout Louisiana.
Keep copies of your insurance policy, estimates, photographs, claim payments, emails, letters, and any denial or coverage decision. Before accepting a low settlement or closing the claim, Ketry Law can review the policy, damages, and claim history to identify possible underpayments, wrongful denials, delays, or bad faith issues.
Insurance bad faith may involve unreasonable delays, failure to properly investigate damage, misrepresentation of coverage, unjustified claim denials, lowball estimates, or failure to communicate promptly. Depending on the facts of the claim, Louisiana law may provide remedies beyond the amount owed under the insurance policy.
George Ketry brings 21 years of insurance-adjusting experience beginning in 2005. His insurance-adjusting background gives him firsthand insight into how insurers evaluate damage, prepare estimates, interpret coverage, and make claim decisions. This experience refers to insurance adjusting, not years practicing law.
Yes. Ketry Law also represents Louisiana clients in personal injury matters. If you were injured because of another party’s negligence, the firm can review your situation, explain the legal options that may be available, and handle communications and negotiations with the insurance company.
Ketry Law Firm represents clients throughout Louisiana in property insurance disputes, insurance litigation, and personal injury matters. Our Covington office is located at 19524 Highway 36, Covington, LA 70433. Appointments also available in New Orleans and St. Charles Parish by arrangement. Call (504) 648-7777 to schedule a consultation.
The deadline to file a lawsuit concerning a property insurance claim depends on the type of insurance policy, the date of loss, the policy provisions, and applicable Louisiana law. Different deadlines may apply to residential property insurance claims, commercial property insurance claims, and claims involving alleged violations of an insurer’s statutory obligations. Continuing discussions with an insurance company, submitting additional documentation, or requesting supplemental payment does not necessarily extend the time available to file suit. Because Louisiana insurance laws have changed over time, the law applicable to a particular claim may depend on when the loss occurred. Policyholders should not assume that they have a particular amount of time to file suit without having their insurance policy and claim reviewed. If your claim has been denied, delayed, or underpaid, contact Ketry Law Firm promptly to discuss your legal options and any applicable deadlines.
Some insurance policies require policyholders to participate in an examination under oath as part of the insurance company’s investigation of a claim. An examination under oath generally involves sworn questioning concerning the property, the circumstances of the loss, the claimed damage, and other matters potentially relevant to coverage. Whether attendance is required, the permissible scope of questioning, and the consequences of failing to participate depend on the insurance policy and applicable law. A policyholder should not ignore an examination request or assume that filing a lawsuit automatically eliminates contractual obligations. An attorney can review the request, explain the policyholder’s obligations, and represent the policyholder during the examination when appropriate. Ketry Law Firm represents Louisiana policyholders in insurance disputes involving examinations under oath.
Ketry Law focuses on insurance claims and personal injury matters. Its insurance practice includes property damage claims, hurricane and storm losses, fire and water damage, commercial property damage, business interruption, Additional Living Expenses (ALE), personal property losses, and insurance bad faith. The firm represents clients throughout Louisiana.
Keep copies of your insurance policy, estimates, photographs, claim payments, emails, letters, and any denial or coverage decision. Before accepting a low settlement or closing the claim, Ketry Law can review the policy, damages, and claim history to identify possible underpayments, wrongful denials, delays, or bad faith issues.
Insurance bad faith may involve unreasonable delays, failure to properly investigate damage, misrepresentation of coverage, unjustified claim denials, lowball estimates, or failure to communicate promptly. Depending on the facts of the claim, Louisiana law may provide remedies beyond the amount owed under the insurance policy.
George Ketry brings 21 years of insurance-adjusting experience beginning in 2005. His insurance-adjusting background gives him firsthand insight into how insurers evaluate damage, prepare estimates, interpret coverage, and make claim decisions. This experience refers to insurance adjusting, not years practicing law.
Yes. Ketry Law also represents Louisiana clients in personal injury matters. If you were injured because of another party’s negligence, the firm can review your situation, explain the legal options that may be available, and handle communications and negotiations with the insurance company.
Ketry Law Firm represents clients throughout Louisiana in property insurance disputes, insurance litigation, and personal injury matters. Our Covington office is located at 19524 Highway 36, Covington, LA 70433. Appointments also available in New Orleans and St. Charles Parish by arrangement. Call (504) 648-7777 to schedule a consultation.
The deadline to file a lawsuit concerning a property insurance claim depends on the type of insurance policy, the date of loss, the policy provisions, and applicable Louisiana law. Different deadlines may apply to residential property insurance claims, commercial property insurance claims, and claims involving alleged violations of an insurer’s statutory obligations. Continuing discussions with an insurance company, submitting additional documentation, or requesting supplemental payment does not necessarily extend the time available to file suit. Because Louisiana insurance laws have changed over time, the law applicable to a particular claim may depend on when the loss occurred. Policyholders should not assume that they have a particular amount of time to file suit without having their insurance policy and claim reviewed. If your claim has been denied, delayed, or underpaid, contact Ketry Law Firm promptly to discuss your legal options and any applicable deadlines.
Some insurance policies require policyholders to participate in an examination under oath as part of the insurance company’s investigation of a claim. An examination under oath generally involves sworn questioning concerning the property, the circumstances of the loss, the claimed damage, and other matters potentially relevant to coverage. Whether attendance is required, the permissible scope of questioning, and the consequences of failing to participate depend on the insurance policy and applicable law. A policyholder should not ignore an examination request or assume that filing a lawsuit automatically eliminates contractual obligations. An attorney can review the request, explain the policyholder’s obligations, and represent the policyholder during the examination when appropriate. Ketry Law Firm represents Louisiana policyholders in insurance disputes involving examinations under oath.