LOUISIANA LEGAL SERVICES
Key Services /
Bad Faith
Claim Delays
Wrongful Denials
Underpaid Claims
When Insurance Companies Fail to Handle Claims in Good Faith
Insurance companies in Louisiana are required to handle claims fairly and in good faith. When an insurer unreasonably delays, denies, underpays, or mishandles a valid claim, the dispute may involve more than the value of the underlying loss.
Ketry Law Firm, LLC represents policyholders across Louisiana in insurance bad faith disputes.
We review the insurance policy, claim history, estimates, payments, communications, and insurer conduct to identify potential delays, misrepresentations, underpayments, wrongful denials, and other claim-handling issues.
When an insurance company fails to meet its obligations, Ketry Law works to hold the insurer accountable and pursue the remedies available under Louisiana law.
02 / OUR SERVICES
COMMON PROBLEMS
Common Problems /
Warning Signs Your Insurance Claim May Involve Bad Faith
• Your insurer repeatedly delays inspections or decisions
• You receive no clear explanation for a claim denial
• Important damage is ignored or excluded from the estimate
• Coverage is described differently than the policy language
• Communications go unanswered for long periods
• You are pressured to accept a low settlement
• Undisputed portions of the claim remain unpaid
• The insurer repeatedly changes its explanation or position
• Your claim remains unresolved without a reasonable explanation
These issues do not automatically establish bad faith, but they may justify a closer review of the insurance company’s conduct.
HOW KETRY LAW HELPS
How Ketry Law Helps /
• Comprehensive review of the insurance policy and claim history
• Analysis of estimates, payments, denials, and insurer communications
• Identification of potential bad faith conduct and statutory violations
• Documentation of delays, underpayments, and misrepresentations
• Evaluation of improper investigations or claim decisions
• Direct negotiation with the insurance company
• Strategic legal action when necessary
• Litigation to pursue available damages, penalties, fees, and other remedies
Why Choose Ketry Law /
George Ketry’s background as a former licensed insurance adjuster provides valuable insight into how insurance companies evaluate claims, prepare estimates, interpret policy coverage, and make payment decisions.
His experience helps Ketry Law recognize conduct that may indicate:
• Unreasonable claim delays
• Incomplete or inadequate investigations
• Misrepresentation of coverage
• Unjustified claim denials
• Systematic underpayment
• Improper use of estimates or depreciation
• Failure to communicate with policyholders
Ketry Law combines insurance-industry experience with legal representation to identify potential bad faith and hold insurers accountable.
Important Information /
Louisiana Insurance Bad Faith Laws
George Ketry’s materials identify two Louisiana statutes as important in insurance bad faith disputes:
Louisiana Revised Statute 22:1892
George’s materials state that this law addresses timely claim payment, prompt adjustment, and arbitrary or capricious delays.
Depending on the facts of the claim, violations may result in additional remedies beyond the amount originally owed.
Louisiana Revised Statute 22:1973
George’s materials identify this statute as imposing a duty of good faith and fair dealing and addressing conduct such as misrepresentation, unjustified delays, improper denials, and failure to properly investigate.
Potential remedies may depend on the specific insurer conduct, policy language, proof of loss, damages, and applicable law.
Because every insurance claim is different, the policy, claim record, payment history, communications, and insurer conduct should be reviewed individually before determining whether a bad faith claim exists.
COMMON QUESTIONS
Questions About
Insurance Bad Faith
What is insurance bad faith in Louisiana?
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What are common signs that an insurance company may be acting in bad faith?
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Can an underpaid insurance claim be considered bad faith in Louisiana?
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What should I do if my insurance company keeps delaying my claim?
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How does George Ketry’s former insurance adjuster experience help with a bad faith claim?
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Need Help With Your Legal Matter?
Speak directly with Attorney George Ketry about your situation and learn what options may be available.


